Processing Low Value Personal Injury Claims

The Claims Portal is an online tool for securely processing low value personal injury (PI) claims that fall under certain Ministry of Justice Pre-Action Protocols. The MIB provides services to run and support the portal.

Swift and streamlined

The swift, streamlined and secure electronic exchange of all relevant claim information and documentation between lawyers and insurers/compensators aims to reduce operational costs and agree outcomes promptly.

Providing MIB services

MIB provides service delivery and project management resources to oversee the day to day running of the Portal, ensuring that important service levels are met and maintained, and that appropriate levels of support are provided to the user community.  In addition, communications support helps users stay informed and up to date with any developments affecting the Portal, while finance support keeps everything on track and on budget.


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