The Land Safe principle is in place to minimise disruption to your operation, as this is an agile project we must retain our ability to flex where needed. Migration planning will help the industry understand what that looks like for your organisation and your financial planning.

The programme to replatform MID and MIAFTR is not expected to impact MIB’s current levy processes.

Navigate will require new log in credentials for all users including policyholders. Additional support will be provided during registration.

There will be one, single sign-on per user for their Navigate account. If a user currently accesses either MIAFTR or MID through multiple sign ons, these will be merged into one with access to relevant roles, responsibilites and services.

Yes. To mitigate any issues, full business acceptance testing of the system for both functional and non-functional aspects will take place. Customer Verification Testing (CVT) will also allow customers using batch and API enquiry to test their interfaces and run their own tests on the portal.

These names will be referenced in Navigate at launch to offer familiarity for existing users, but over time they will be retired.
MID will become Motor Insurance Policy Data.
MIAFTR will become Vehicle Salvage & Theft Data.

Navigate is capable of incorporating new products into it, as required by the industry. We are looking at future options for CUE under our Navigate programme. Read more here.

We engaged branding experts to help us choose a name for the platform. They ran workshops with a range of stakeholders to understand the purpose of the platform and its key value drivers – for example the need to be a place to find information, looking to the future etc.  They proposed a number of names which were then reviewed and checked against existing trademarks.  At the end of that process, Navigate was chosen.

The current Own Vehicle Look up service (OVL) is being redeveloped and will Go Live with a new name Check Your Vehicle when MID moves to Navigate on 29 April 2024. The service will continue to be free and simple to use.

The other askMID services will remain as they are until later in 2024.

It's the name of the platform that will hold the data and also the name of the portal through which users will access that industry data. 

We'll be working on registration user guides in the coming months and we'll share these with you as soon as they're available.

Although Navigate is hosted in Azure we'll be using a specific sign on service to provide access to the Navigate portal, therefore SSO with Azure AD will not be avaliable.

Users will be mapped from the current MID platform to Navigate and role based access will be considered when mapping. Once in Navigate the system will send the user an email to enable them to set their password and Two Factor Authentication.

Each service will require relevant due diligence and will have set criteria to access these services. The services will need to be requested and will not be applied automatically.

Please see our Training page that has the support materials users will need to use Navigate and events to help get familiar with the new platform.