Getting started in Navigate VS&TD
Navigate is the home for data from the former Motor Insurance Anti-Fraud & Theft Register (MIAFTR).
The term MIAFTR is now retired.
We've created the Guides and Demo videos below to help you and your teams.
Your organisation may have a Navigate Champion. They're your first point of contact for any questions on how to use Navigate and they can raise queries with us.
Quick Start Guides
Navigate Activating Your Account Quick Start Guide
Navigate Manage Account Quick Start Guide
Navigate VS&TD Add New Claim Quick Start Guide
Navigate VS&TD Search Claim Quick Start Guide
Navigate VS&TD View Claims Quick Start Guide
Navigate VS&TD Update Claim Quick Start Guide
Navigate VS&TD Troubleshooting Errors & Warnings Quick Start Guide
Navigate Getting Support Quick Start Guide
User Guides
Navigate VS&TD User Guide
A comprehensive User Guide that tells you everything you need to know about using Navigate.
Navigate VS&TD Police User Guide
A User Guide for Police users.
Navigate VS&TD Enquiry Only User Guide
A User Guide for Enquiry Only users of the Navigate portal.
Navigate VS&TD Demo Videos