Getting started in Navigate VS&TD
From 24 November 2025 Navigate will be the new home for data from the Motor Insurance Anti-Fraud & Theft Register (MIAFTR).
All data held in MIAFTR will be moved into Navigate and all MIAFTR users will use the Navigate portal to access this Vehicle Salvage & Theft Data going forward. The term MIAFTR will be retired.
We've built Navigate to be easy to use. But we've created the Guides and Demo videos below to help you and your teams.
Our engagement team is here to support you so please email engagement@mib.org.uk with any queries.
Quick Start Guides
Navigate Activating Your Account Quick Start Guide
Navigate Manage Account Quick Start Guide
Navigate VS&TD Add New Claim Quick Start Guide
Navigate VS&TD Search Claim Quick Start Guide
Navigate VS&TD View Claims Quick Start Guide
Navigate VS&TD Update Claim Quick Start Guide
Navigate VS&TD Troubleshooting Errors & Warnings Quick Start Guide
Navigate Getting Support Quick Start Guide
User Guides
Navigate VS&TD User Guide
A comprehensive User Guide that tells you everything you need to know about using Navigate.
Navigate VS&TD Police User Guide
A User Guide for Police users.
Navigate VS&TD Enquiry Only User Guide
A User Guide for Enquiry Only users of the Navigate portal.
Navigate VS&TD Demo Videos
Navigate VS&TD Search Claim Demo
Navigate VS&TD Activating and Managing your Navigate Account Demo
Navigate VS&TD Adding New Claim Demo
Navigate Getting Support Demo
Share your feedback
...