An Organisation ID in Navigate is what was previously known as “Subscriber Code” in MIAFTR.  

A Subscriber Code is a unique 7-digit number assigned to organisations in MIAFTR. It is used to help identify an Organisation and determine access rights for enquiring, supplying and updating claims. These are being taken into Navigate as they are now, but will be known as an Organisation ID in Navigate. 

If you would like to know which Organisation IDs are associated to your Organisation, you can contact the Engagement team at Engagement@mib.org.uk who can provide you with this information. 

Currently, MIAFTR Portal users who work across multiple branches or on behalf of multiple organisations require a separate log in to access each Subscriber Code. The relevant Subscriber Code must be entered when signing into the MIAFTR portal. 

Going forward, Navigate Portal users who manage claims across multiple Organisation IDs will access them through their single account in Navigate. 

After Go-Live, all IDs associated with an Organisation, or that your Organisation has Delegated Authority to manage claims for, will be accessible by users through their single Navigate Portal log-in. Users can switch seamlessly between different Organisation IDs once logged in to the Navigate Portal. 

This change has streamlined access for users who need to access multiple Organisation IDs. The change is driven by enhanced security measures, including two-factor authentication, and allows for greater visibility and control of who has access to your claims data. 

Click here to watch our demo video about this change. 

For organisations who have multiple Organisation IDs, you can pick from the “Select your Organisation” pop up when you log in or you can use the “Toggle” function which is a drop-down arrow located at the top of the screen to the right of your Organisation Name. 

Click here to watch our demo video of how this is done in the Navigate portal. 

No, in the Navigate portal, the allocation of Organisation IDs (previously known as Subscriber codes) is no longer possible. 

All users will have access to all Organisation IDs associated with your Organisation, or that your Organisation has Delegated Authority to manage claims for. 

Users from Organisations who have multiple Organisation IDs can simply select the Organisation ID associated to their branch when they log in.