Portal users in MIAFTR now have a new account set up for them in Navigate.

If you don’t already have a MIB Services log-in (for MIB Claims) or a Navigate MIPD log-in, you will have received an Activation email last week. Now it’s over to you - please activate your account!

Before you click to activate your account, make sure that you've put aside 5 minutes to complete your account and 2FA set-up.  

We’ve made a demo video to show you what the activation email looks like and how to activate your account. Watch it here.

Once you’ve activated your account, you’ll see the Vehicle Salvage & Theft Data (VS&TD) tile in the Navigate portal with a Coming Soon banner across it.

If you’re an existing Navigate MIPD user, you won’t receive an activation email but should now see the VS&TD tile displayed when logged into Navigate. Do please check that it’s there!

If you already use MIB Services as an MIB Claims user you’ll see the new Navigate option in your MIB Services dashboard. After clicking the Navigate option, you’ll then see the VS&TD tile displayed in the Navigate portal. Do please check it’s there!

Remember that the VS&TD tile won’t work until we activate it at the point of  Go-Live on 24 November.

If you’ve not received an activation email, struggle with the activation process, or can’t see a VS&TD tile, do please reach out to your Organisation Administrator for support.