In WC 3 November, ahead of Go Live for MIAFTR users on 24 November, all new users of Navigate will receive your Navigate activation email.
This will allow you to activate your account and set up two factor authentication.
You'll be able to log-in but the VS&TD tile within Navigate will not be accessible until Go Live on Monday 24 November.
No, existing users of the Navigate portal for MIPD will not need to do anything with their account, and will have access to VS&TD added from Go Live.
No, we’ll be updating your access as part of the MIAFTR user migration, so that you can access both MIPD and VS&TD tiles in the Navigate portal using your single login from Go-Live.
Yes, all Navigate users will need to set up 2FA which provides an added layer of security in the Navigate platform. You can watch our demo on how to do this here.
We’re migrating MIAFTR users and sending out Navigate VS&TD login activation links via email from W/C 3 November, so you do not need to sign up manually.
Upon receiving the email you'll need to click this activation link and add an acceptable password, as part of the set-up process. You'll also be prompted to set up your multi-factor authentication which can either be your email address or SMS.
Note that existing Navigate MIPD users will not receive a user activation link – however you will also see the VS&TD tile appear in your Navigate homepage, with a “coming soon” banner displayed.
Close of business on Friday 31 October 2025.
New users should be created within the MIAFTR system prior to 10am on the 31 October, if you want them to be migrated and sent an activation link automatically.
After the User migration, from 4 November, any new users will need to be created in Navigate directly by your Navigate Org Admins.
The new users you are seeing are users that have been migrated from MIAFTR, with VS&TD roles only.
As you already have Org Admin rights in Navigate, you can automatically see these users as well.
Please do not delete them as they have been migrated as part of the Go Live process.
When you receive your Navigate VS&TD user activation link during w/c 03 November 2025 use it to complete your login set-up by adding a new password and set up your 2-factor authentication.
The VS&TD product tile will be displayed, with a “coming soon” banner, however you won’t be able to access VS&TD until after Go-Live on 24 November 2025.
Note that existing Navigate MIPD users will not receive a user activation link – however will also see the VS&TD tile appear in their Navigate homepage, again with the “coming soon” banner displayed.
The cut off for user updates and additions is 10am on 31 October, after this any changes made in MIAFTR will not be migrated into Navigate.
No passwords will be migrated, you’ll enter a new password when you receive your Navigate VS&TD user activation link during w/c 03 November 2025, along with adding your 2-Factor authentication.
The Organisation Administrator (Org Admin) from your own organisation is responsible for managing users.
Once activated you won’t be able to click on the tile and access the VS&TD screens until after Go Live on 24 November 2025.
If you're an Org Admin, you should have an additional Org Admin tile, which you SHOULD be able to access ahead of Go Live. This will enable you to complete your pre-Go Live checks.
Please review the detail shared in the Org Admin workshops on 27 / 28 October.
Org admins should check with their own IT department what happens with reported spam email in your organisation; it may be retrievable from deleted items. If not, please log a ticket with MIB via Contact Us in the Navigate portal.
Emails will be sent throughout the week starting 3 November.
Each organisation will receive activation emails on different days during that week. If you believe you should have received an activation email but haven’t, please contact your own Navigate Organisation Admin.
For Organisation Admins:
If some users have received their activation emails but others haven’t, please wait until the end of the day before taking action. Then, check the user list submitted to MIB:
If a missing user is not on the list, you can create their account directly in Navigate.
If they are on the list, or you're unsure how to proceed, please raise a support ticket with MIB via Contact Us.
For this phase of the programme we’re creating new Navigate users ahead of Go Live, based on current or equivalent roles that users have in the current MIAFTR data service (Solera). Activation emails will be sent to new users w/c 3 November 2025.
This gives users a further two week period to activate their account, check their login works, and flag any issues that they need our support to resolve. We’ll have a team available ready to help your Org Admins deal with any queries or changes required.
It’s important therefore that during October you make any final additions/edits/deletions to your users in the MIAFTR portal, so we can create these as you want them in Navigate VS&TD.
Watch our useful Getting Help demo video here. See our VS&TD Training page for more useful information.
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