MIAFTR data will Go-Live in Navigate VS&TD Navigate on Monday 24 November 2025.
You'll get an email from MIB confirming the Go-Live time on Monday morning (24 November).
From Go-Live all former MIAFTR users will access Vehicle Salvage and Theft Data (VS&TD) from the Navigate platform
We're aiming to make VS&TD live at 12 noon. We will confirm with all organisations that previously used MIAFTR the Go-Live time on Monday.
Once Navigate VS&TD is live, you can log-in and access Navigate.
We've carefully planned all the tasks for the Go Live weekend. We’re confident in our preparation because we've completed extensive testing, including:
Migration dry runs (practice runs of the full migration)
System parallel runs (running the old and new systems side-by-side)
Full dress rehearsals (conducting a full simulation of the Go Live weekend)
This thorough preparation is to help make sure a smooth launch on Monday.
However, this is a complex process that involves moving over 200 million records. Because of the nature of this task, we cannot rule out the possibility of delays to our planned opening time of 12:00 PM on Monday 21 November. We’ll provide an update if any delays are going to impact this target.
We advise you to get as up to date as possible with all your portal and API submissions ahead of 12noon on Friday 21 November which will limit the volume of held back jobs.
You may wish to bolster your capacity to input from 12noon Monday to work through the jobs you couldn’t submit over the weekend, catching up over the following week.
Yes, our testing teams are running Regression and Smoke testing both before and after the MIAFTR migration for MIPD. This is to make sure that MIPD functionality remains unaffected.
Navigate VS&TD is being tested with all our API and Data Recipient customers over the Go Live weekend, to confirm everything is working correctly.
For the new Navigate VS&TD Portal, we have many customers.
To make our pre-launch testing as efficient and effective as possible, we have selected our internal claims team and we do already have a small customer group to validate a comprehensive set of scenarios. This focused approach allows us to thoroughly prove the product's readiness before it goes live for everyone. The Portal customers involved in this testing have aleady been confirmed.
During the Go-Live testing period the customers conducting the tests will be using a small volume of real claims to test the core VS&TD capabilities. These claims will be saved to the Navigate VS&TD production system and will be available to access post 12pm on Monday 24 November.
Please see our Training page that has the support materials users will need to use Navigate. Users should also look at our User Access FAQs.
As part of our internal Business Readiness activities, the programme team is undertaking a thorough review and update of our customer query processes, including our internal SLAs for initial response times. More details of this will be shared with your organisation in due course.
It's important to note that during the warranty period, from our Go Live weekend in November through into January 2026, the Navigate Customer Engagement programme team will also be providing bolster to the customer support teams.
Our Getting Help page is the first place to look.
If it’s a user access issue, Org Admins can troubleshoot using their own Navigate portal access to help with login problems or account permissions.
If you need help with how to use Navigate you can find training Guides and videos on our Training pages.
And if it’s something more technical that an Org Admin or Navigate Champion can’t help with, then you can log a query with MIB using the Contact Support option in the Navigate portal.
You can find our training materials here. They include a comprehensive Navigate VS&TD User Guide and demo videos.
Navigate Champions have been nominated by your organisation and are your own internal champions who are being upskilled by MIB ahead of Go-Live.
They'll be available to you to support your queries, signpost you to the relevant training and share instructions on how to raise queries with MIB.
We will communicate any critical issues and enhancements required post Go Live via the microsite.
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