If you're a commercial policyholder, broker or agent please contact your own Insurer's helpdesk for support. You can find their details here.

If you're an Insurer or DA, your Organisation Administrator (Org Admin) or Navigate Champion should be your first point of contact.

If they can't help please log into the Navigate portal and complete a Contact Support form in Navigate.

We have User Guides and demo videos in the Training section to help you use Navigate.