Your Engagement Team - with you every step of the way.
Our Navigate Engagement team is here to support customers with Phase 2 of our Navigate programme - replatforming MIAFTR in 2025.
Navigate is now live for all former MID users. We're now operating in a Business as Usual (BAU) status.
If you need to contact the Navigate BAU team you can raise a ticket in the Navigate portal using the Help button.
If you have a question about the MIAFTR replatforming, read the latest update here and email our engagement team at engagement@mib.org.uk.
Meet your team
Your monthly Bulletin update contains everything you need to know !
Read your latest edition here
Sign up to receive your monthly Bulletin here.
Our popular customer webinars
Our next customer webinar is Wednesday 30 July at 13:00.
Sign up here
Need to catch up on our previous webinars?
April 2025 Watch the session here
January 2025 Watch the session here
December 2024 Watch the session here.
Watch our demo of the Navigate portal
You can watch our 10 minute, Introduction to Navigate portal for MIAFTR Users video here.
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