This page provides information about the refinements being made to Navigate VS&TD following Go-Live on 24 November 2025.
Introducing our fast-follow refinements
During the development and testing phases of replatforming MIAFTR to Navigate VS&TD, some items were identified that could enhance functionality or improve user experience.
These items were not considered critical for Go-Live, as they didn't impact the core performance or stability of Navigate at launch.
These non-critical refinements have now been grouped into what we call a fast-follow refinements.
These will be planned updates that will be deployed in December and January, during the warranty period.
This allows us to deliver improvements quickly ensuring users benefit from enhancements as soon as possible.
The table below shows information on these planned fast-follow refinements.
|
Reference |
Name |
Description |
Status |
|
FF01 |
Retaining and deleting Alerts. |
When managing alerts, currently, these cannot be retained longer than 14 days or deleted. |
Pending deployment |
|
FF02 |
Duplicated Cherished matches. |
Cherished match may appear multiple times in the audit tab (bug). |
Pending deployment |
|
FF03 |
Enhanced viewing on view claim page. |
Collapse all and expand all for vehicle/ vehicle claimants on claims page. |
Pending deployment |
|
FF04 |
Account locked logout option. |
Have an option to logout when account is locked. |
Pending deployment |
|
FF05 |
Damage fields added to PDF download. |
Within the new claim download page, you’ll see the logged vehicle damage in the download. |
Pending deployment |
|
FF06 |
Auto timeout after 3 hours of activity. |
Currently, in the Navigate portal, the maximum logged in session can only be 3 hours, after which point, even if the user is active, they will get logged out. Once fixed, as long as the user stays active they won’t get logged out. |
Pending deployment |
|
FF07 |
Technical API user name displayed in audit tab.
|
The long technical API user name is currently being displayed in audit tab when actioned by an API. This will be changed to say “API User” |
Pending deployment |
|
FF08 |
Contact Support button – additional field to select service. |
Contact us form – additional field to select the service your query relates to – either MIPD or VS&TD. |
Pending deployment |
|
FF09 |
“All” damage field not being highlighted when all damage image not representing. |
This impacts historical claims that were created by an API. When all damage values are selected, the “all damage” field is showing as not selected. This will be fixed so that the “all” section will be highlighted.
|
Pending deployment |
|
FF10 |
User creation – Vehicle Salvage & Theft Data automatically selected. |
When creating a new user, VS&TD service is automatically selected and if not required, will need to be unticked before saving the new user.
|
Pending deployment |
|
FF11 |
Find address pop up not pulling through first line of address in all instances. |
For addresses that contain an additional address line such as a flat number, this is not always pulling through on the find address pop up. This can still be manually inputted but is inconvenient. |
Pending deployment |
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