This page provides information about the refinements being made to Navigate VS&TD following Go-Live on 24 November 2025.

Upcoming refinements

 

Reference 

Name 

Description 

Status 

R01 

Alerts triggered incorrectly 

There is an issue with some Alerts being triggered incorrectly – alerting organisations to look to update the “Loss Type” field, when this action is not required. 

Deployed

6 Jan 2026

R02 

VRM Searches display multiple versions 

When searching for a previous Vehicle Registration Mark (VRM), if the same VRM appears in multiple versions of a claim, the claim is currently showing up multiple times in the search results — once for each version. 

Pending deployment 

R03 

Keyboard Accessibility for ‘Search’ & ‘Loss date’ Field 

When on the Search screen, pressing the Tab key currently doesn't allow navigation back to the Search button/field. Also, when using keyboard navigation, entering today's date in the Loss Date field triggers an error, preventing the claim from being saved.  

Pending deployment 

R04 

Audit PDF – actioned by field 

Actioned by field in the audit PDF is not populated 

Pending deployment 

R05 

API - Milage Value change from “String” to “integar” - API users 

API Change - Milage Value change from “String” to “integer” 

Pending deployment 

R06 

Audit page – Previous and Updated values 

On the Audit page, when viewing changes made to fields such as Salvage Retained - Additional Information, Is Photograph Available?, or Damage, both the Previous Value and Updated Value are currently shown in lowercase. These should display in uppercase as expected. 

Pending deployment 

R07 

Audit page UI layout  

A minor UI layout issue where The Vehicle & Claimant 1 and Vehicle & Claimant 2 tables are misaligned. They should both be properly aligned for a consistent display. 

Pending deployment 

R08 

Audit additional field 

In the downloaded Audit log PDF for claims with an auto-updated VRM, an extra field "VRM Changes Y N" appears in both the Amend and Insert versions.  

Pending deployment 

R09 

Navigation in Branches page 

Introducing a back button to navigate back to the previous page in the branches page 

Pending deployment 

R10 

Navigation in Users page 

Introducing a back button to navigate back to the previous page in the user page 

Pending deployment 

R11 

Navigation in Contact page 

Introducing a back button to navigate back to the previous page in the contact page 

Pending deployment 

R12 

Navigation in Supply Codes page 

Introducing a back button to navigate back to the previous page in the supply codes page 

Pending deployment 

R13 

Navigation in Organisation page 

Introducing a back button to navigate back to the previous page in the organisation page 

Pending deployment 

R14 

Removal of MIAFTR References 

Removal of legacy MIAFTR References from the VS&TD system  

Pending deployment 

Fast-follow refinements

During the development and testing phases of replatforming MIAFTR to Navigate VS&TD, some items were identified that could enhance functionality or improve user experience.

These non-critical refinements were grouped into what we call fast-follow refinements.

The table below shows information on the fast-follow refinements.

 

Reference 

Name 

Description 

Status 

FF01 

Retaining and Deleting Alerts. 

When managing alerts, currently, these cannot be retained longer than 14 days or deleted. 

Deployed 15 Dec

FF02

Duplicated Cherished matches.

Cherished match may appear multiple times in the audit tab (bug). 

Deployed 15 Dec

FF03

Enhanced viewing on view claim page. 

Collapse all and expand all for vehicle/ vehicle claimants on claims page. 

Deployed 15 Dec

FF04

Account locked logout option. 

Have an option to logout when account is locked. 

Deployed 15 Dec

FF05 

Damage fields added to PDF download. 

Within the new claim download page, you’ll see the logged vehicle damage in the download. 

Deployed 15 Dec

FF06

Technical API user name displayed in audit tab. 

 

The long technical API user name is currently being displayed in audit tab when actioned by an API. This will be changed to say “API User 

Deployed 15 Dec

FF07

Contact Support button – additional field to select service. 

Contact us form – additional field to select the service your query relates to – either MIPD or VS&TD. 

Deployed 15 Dec

FF08

“All” damage field not being highlighted when all damage image not representing.  

This impacts historical claims that were created by an API. When all damage values are selected, the “all damage” field is showing as not selected. This will be fixed so that the “all” section will be highlighted. 

A diagram of a helicopter

AI-generated content may be incorrect. 

Deployed 15 Dec

FF09

User creation – Vehicle Salvage & Theft Data automatically selected. 

When creating a new user, VS&TD service is automatically selected and if not required, will need to be unticked before saving the new user. 

A screenshot of a computer

AI-generated content may be incorrect.

Deployed 15 Dec

FF10

Find address pop up not pulling througfirst line of address in all instances. 

For addresses that contain an additional address line such as a flat number, this is not always pulling through on the find address pop up. This can still be manually inputted but is inconvenient.

Deployed 15 Dec

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