This page provides information about the refinements being made to Navigate VS&TD following Go-Live on 24 November 2025.
Upcoming refinements
|
Reference |
Name |
Description |
Status |
|
R01 |
Alerts triggered incorrectly | There is an issue with some Alerts being triggered incorrectly – alerting organisations to look to update the “Loss Type” field, when this action is not required. | Pending deployment |
Fast-follow refinements
During the development and testing phases of replatforming MIAFTR to Navigate VS&TD, some items were identified that could enhance functionality or improve user experience.
These non-critical refinements were grouped into what we call fast-follow refinements.
The table below shows information on the fast-follow refinements.
|
Reference |
Name |
Description |
Status |
|
FF01 |
Retaining and Deleting Alerts. |
When managing alerts, currently, these cannot be retained longer than 14 days or deleted. |
Deployed 15 Dec |
|
FF02 |
Duplicated Cherished matches. |
Cherished match may appear multiple times in the audit tab (bug). |
Deployed 15 Dec |
|
FF03 |
Enhanced viewing on view claim page. |
Collapse all and expand all for vehicle/ vehicle claimants on claims page. |
Deployed 15 Dec |
|
FF04 |
Account locked logout option. |
Have an option to logout when account is locked. |
Deployed 15 Dec |
|
FF05 |
Damage fields added to PDF download. |
Within the new claim download page, you’ll see the logged vehicle damage in the download. |
Deployed 15 Dec |
|
FF06 |
Technical API user name displayed in audit tab.
|
The long technical API user name is currently being displayed in audit tab when actioned by an API. This will be changed to say “API User” |
Deployed 15 Dec |
|
FF07 |
Contact Support button – additional field to select service. |
Contact us form – additional field to select the service your query relates to – either MIPD or VS&TD. |
Deployed 15 Dec |
|
FF08 |
“All” damage field not being highlighted when all damage image not representing. |
This impacts historical claims that were created by an API. When all damage values are selected, the “all damage” field is showing as not selected. This will be fixed so that the “all” section will be highlighted.
|
Deployed 15 Dec |
|
FF09 |
User creation – Vehicle Salvage & Theft Data automatically selected. |
When creating a new user, VS&TD service is automatically selected and if not required, will need to be unticked before saving the new user.
|
Deployed 15 Dec |
|
FF10 |
Find address pop up not pulling through first line of address in all instances. |
For addresses that contain an additional address line such as a flat number, this is not always pulling through on the find address pop up. This can still be manually inputted but is inconvenient. |
Deployed 15 Dec |
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