If the police have stopped your vehicle at the roadside and an element of your MID record needs clarifying, or if you only bought your insurance policy recently and the record has not yet been put onto the MID; the police can contact MIB’s dedicated Police Helpline Team or the insurance provider to discuss your insurance.

The Police Helpline was established in 2007 to act as a liaison between police officers and insurance companies to speedily and efficiently resolve insurance status queries at the roadside so as to inconvenience policyholders as little as possible, and to enable police to more easily establish cases where a lack of insurance and seizure of an uninsured vehicle is required.

Either of these two functions will allow the police officer to discuss your insurance details and determine whether you are or are not driving with insurance.