Claims may be submitted direct by a claimant, through a solicitor or other appointed representative.  Advice may also be provided by the local Citizens' Advice Bureau.

Claims will be dealt with in accordance with the appropriate agreement and the law.  It is important to ensure that the police have been informed of the accident as part of the requirements under the agreements.

To make a claim under the Green Card system, if you have the name of the insurer or a Green Card number, firstly check whether there is a UK agent for the foreign insurers from the "UK Represenatives of Foreign Insurers" page. If there is an agent you should direct the claim to them. If there is no agent identified you should complete the general claim form which can be accessed from the link below.

If the accident occurred abroad the MIB claim form is not applicable. You should write to us with full information.