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Customer Services

Information on making a claim, accidents in the UK and abroad. Cross Border information and how to contact the UK Information Centre.

Information on the claims process and how to submit a claim to the Bureau.
This section contains details of the MIB's role regarding claims for accidents that occur when driving in the UK. More detail can be found in the sub-sections below.
Information to assist you if you have been involved in an accident abroad.
Information to assist you making a claim in Gibraltar
This section contains information on cross border issues.
The role of the UK Information Centre is to assist in locating insurance details for UK registered vehicles