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Company Information

Information about the MIB, our mission, values and people

MIB was established in 1946 to compensate the victims of negligent uninsured and untraced motorists. Every Insurer underwriting compulsory motor insurance is obliged, by virtue of the Road Traffic Act 1988, to be a member of MIB and to contribute to its funding. The Motor Insurers' Bureau is a company limited by Guarantee registered in England and Wales under company number 412787 (VAT number 991 2548 92) whose registered office is at Linford Wood House, 6-12 Capital Drive, Milton Keynes MK14 6XT. MIB Group The MIB Group consists of the Motor Insurers’ Bureau and subsidiary companies Tracing Services Limited, MIB Management Services Limited and MIB Portal Services Limited. Through these subsidiaries, in addition to managing CUE (Claims and Underwriting Exchange), MIAFTR (Motor Insurance Anti-Fraud & Theft Register) and the Claims Portal, we also provide management services to the Employers’ Liability Tracing Office (ELTO) and support services to the Insurance Fraud Bureau (IFB). Our standards of achievement With Chartered Insurer status and as a signatory to the CII Aldermanbury Declaration, the Bureau has made a demonstrable commitment to high standards and professional development. Our Investors in People (IiP) accreditation and membership to the Institute of Leadership and Management (ILM) signifies that MIB recognises the importance of learning and development to achieving corporate objectives through investment in our people. We are committed to protecting the data assets we have been entrusted to manage, at the same time as enhancing our attention to security across all areas of the business, supported by good processes and trained people. The organisation is proud to have been formally recognised and certified against the ISO27001 information security standard.
The Motor Insurers’ Bureau currently employs almost 400 employees, all of whom are based in our offices in Milton Keynes. The Bureau operates both daytime and twilight shifts with a dedicated support team working during the evening.
Our commitment to corporate social responsibility and our Annual CSR reports
If a company wishes to underwrite compulsory motor insurance in the United Kingdom, the company is obliged by virtue of the Road Traffic Act 1988, to be a member of MIB and to contribute to its funding. The MIB is funded by all UK motor insurers. Below is a list of MIB members. This contains their registered address and a link to their website. Please note: The MIB member is the underwriting company, your insurance could be issued under a trading name. The underwriting insurer can often be found on your insurance documents or on their website.
Contact information for the Bureau